Privacy

Star75 Privacy Policy – Your Data, Protected

Star75 takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how it's stored, and who — if anyone — it's shared with. No jargon, no hidden clauses. Just a straight explanation of how star75 handles your personal information.

Last updated: January 2025

How Star75 Protects Your Privacy

Six core commitments that define how star75 handles every piece of data you share with us

SSL Encryption Across the Platform
Every page on star75 is served over HTTPS with SSL encryption. This means any data you submit — login credentials, payment details, personal information — is encrypted in transit and cannot be intercepted by third parties. This applies to the website and the star75 mobile app.
Secure Data Storage
Player data stored by star75 is held on secure servers with restricted access. Only authorised personnel with a legitimate operational need can access player records. Data is not stored on local devices or in unsecured environments. Regular security audits are conducted to maintain storage integrity.
No Data Selling — Ever
Star75 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account, process payments, and improve the star75 platform. This is a firm policy with no exceptions.
Transparent Cookie Use
Star75 uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We don't use cookies to track you across other websites. You can manage cookie preferences from your browser settings at any time.
You Control Your Data
Star75 players can request a copy of their personal data, ask for corrections to inaccurate information, or request deletion of their account and associated data. These requests are handled by the support team and processed within a reasonable timeframe. Contact [email protected] to make a request.
Confidential Support Queries
Any query you raise with the star75 support team — including responsible gaming requests, account issues, or complaints — is treated with full confidentiality. Support conversations are not shared with other players or used for marketing purposes. Your privacy is maintained throughout every interaction.

01 Who We Are

Star75 is an online casino and sports betting platform operating at star75.one, serving players primarily in Bangladesh. When this privacy policy refers to "star75", "we", "us", or "our", it refers to the star75 platform and the team responsible for operating it.

Star75 acts as the data controller for all personal information collected through the platform. This means star75 determines the purposes and means of processing your personal data. If you have any questions about how your data is handled, the star75 support team is your first point of contact.

Data Controller Contact

For all privacy-related queries, including data access requests, corrections, and deletion requests, contact the star75 team at [email protected]. We aim to respond to all privacy queries within 5 business days.


02 Data We Collect

Star75 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and from third parties such as payment processors. Here is a clear breakdown of what we collect and why.

Data Type Examples How Collected
Identity Data Full name, date of birth, gender Registration form, verification documents
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, OS Automatically on platform access
Usage Data Games played, session duration, bet history Automatically during platform use
Communication Data Support chat logs, email correspondence When you contact star75 support
Verification Data Government ID, proof of address KYC verification process

Star75 only collects data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless it is directly relevant to a responsible gaming request you have made.


03 How We Use Your Data

Star75 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. Below is a clear explanation of how your data is used on the star75 platform.

  • Account management: Your identity and contact data is used to create and maintain your star75 account, verify your identity, and communicate important account updates to you.
  • Payment processing: Financial data is used to process deposits and withdrawals securely. Star75 does not store full card numbers or payment credentials — these are handled by our licensed payment partners.
  • Fraud prevention: Technical and usage data helps star75 detect and prevent fraudulent activity, money laundering, and account abuse. This is a legal obligation for all licensed gaming operators.
  • Platform improvement: Aggregated usage data helps the star75 team understand how players use the platform so we can improve game selection, navigation, and overall experience.
  • Customer support: Communication data is used to resolve your queries, investigate complaints, and improve the quality of the star75 support service.
  • Responsible gaming: Usage and betting pattern data is monitored to identify signs of problem gambling. Star75 may use this data to reach out to players who may benefit from responsible gaming tools.
  • Marketing communications: With your consent, star75 may send you promotional emails about bonuses, new games, and platform updates. You can opt out at any time from your account settings or by contacting support.
Marketing Opt-Out

If you no longer want to receive promotional emails from star75, you can unsubscribe using the link at the bottom of any marketing email, or by contacting [email protected]. Opting out of marketing does not affect transactional emails such as deposit confirmations or security alerts.


04 Legal Basis for Processing

Star75 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contract performance: Processing your data is necessary to provide the star75 service you have signed up for, including account management, game access, and payment processing.
  • Legal obligation: Star75 is required by law to collect and retain certain data for anti-money-laundering compliance, age verification, and fraud prevention purposes.
  • Legitimate interests: Star75 has a legitimate interest in processing data to prevent fraud, improve the platform, and ensure the security of all players on the platform.
  • Consent: For marketing communications and non-essential cookies, star75 relies on your explicit consent. You can withdraw this consent at any time.

05 Data Sharing

Star75 does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with applicable data protection standards.

  • Payment processors: bKash, Nagad, Rocket, and bank partners receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
  • Game providers: Third-party game studios that supply games to the star75 platform may receive anonymised session data for game performance monitoring. They do not receive your personal identity or financial data.
  • Fraud and compliance services: Star75 may share data with third-party fraud detection and KYC verification services to meet our legal obligations. These providers are bound by strict data processing agreements.
  • Law enforcement and regulators: Star75 will disclose personal data to law enforcement agencies or regulatory bodies when required to do so by law, court order, or regulatory directive.
Third-Party Agreements

Every third party that receives data from star75 is required to sign a data processing agreement. This agreement legally binds them to use the data only for the specified purpose and to maintain appropriate security standards. Star75 does not share data with parties who cannot meet these requirements.


06 Cookies

Star75 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. Cookies do not contain your personal information in a readable form and cannot be used to identify you directly.

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking the platform.
  • Analytics cookies: Help star75 understand which pages are visited most, how long players spend on the platform, and where they encounter issues. This data is aggregated and anonymised.
  • Preference cookies: Remember your settings such as language preference and display options so you don't have to set them every time you visit.
  • Marketing cookies: Used only with your consent to track whether you arrived at star75 via a specific promotional link. Star75 does not use cookies to track you across other websites.

You can manage or delete cookies through your browser settings. Note that disabling essential cookies will affect your ability to use the star75 platform. For most players, the default browser cookie settings are appropriate.


07 Data Retention

Star75 retains your personal data for as long as your account is active and for a period after account closure as required by law and our operational obligations. The specific retention periods depend on the type of data and the purpose for which it was collected.

  • Account and identity data is retained for a minimum of 5 years after account closure to meet anti-money-laundering regulatory requirements.
  • Transaction records are retained for 7 years in line with standard financial record-keeping obligations.
  • Support communication logs are retained for 3 years after the last interaction.
  • Technical and usage data is typically retained for 12 months before being anonymised or deleted.
  • Marketing consent records are retained for as long as you remain subscribed, plus 3 years after unsubscription.

When data is no longer required, star75 deletes or anonymises it securely. We do not retain data beyond the periods described above unless required to do so by a specific legal obligation or ongoing investigation.


08 Your Rights

As a star75 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the star75 support team at [email protected]. We will respond within a reasonable timeframe and will not charge a fee for standard requests.

  • Right of access: You can request a copy of all personal data star75 holds about you. This is sometimes called a Subject Access Request (SAR).
  • Right to rectification: If any of your personal data held by star75 is inaccurate or incomplete, you have the right to request that it be corrected.
  • Right to erasure: In certain circumstances, you can request that star75 delete your personal data. Note that this right is subject to our legal retention obligations — we cannot delete data we are legally required to keep.
  • Right to restrict processing: You can ask star75 to limit how we use your data in certain situations, for example while a dispute is being investigated.
  • Right to data portability: You can request your personal data in a structured, machine-readable format so it can be transferred to another service provider.
  • Right to withdraw consent: Where star75 processes your data based on consent — such as for marketing emails — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
Response Timeframe

Star75 aims to respond to all data rights requests within 30 days. For complex requests, this may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.


09 Children's Privacy

The star75 platform is strictly for adults aged 18 and over. Star75 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, the account will be closed immediately and any associated data deleted.

If you are a parent or guardian and believe your child has created a star75 account, please contact [email protected] immediately. We will investigate and take appropriate action as quickly as possible.

Under 18? This Platform Is Not For You

Star75 uses age verification measures during registration and reserves the right to request proof of age at any time. Accounts that cannot be verified as belonging to an adult will be suspended pending verification or closed if verification fails.


10 Security Measures

Star75 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • All data transmitted between your device and star75 is encrypted using TLS (Transport Layer Security) protocols.
  • Player passwords are stored using one-way hashing — star75 staff cannot see your password in plain text.
  • Access to player data within the star75 organisation is restricted on a need-to-know basis with role-based access controls.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities.
  • Two-factor authentication is available for all player accounts and is strongly recommended.
  • Suspicious login attempts trigger automatic security alerts and may result in temporary account locks pending verification.

While star75 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your account has been compromised, change your password immediately and contact support.


11 Policy Updates

Star75 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via email or an in-platform notification.

The "last updated" date at the top of this page will always reflect when the most recent changes were made. We encourage you to review this policy periodically. Continued use of the star75 platform after any update constitutes your acceptance of the revised policy.


12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how star75 handles your personal data, please get in touch with the support team. We're available 24/7 and will do our best to address your query promptly.

  • Email: [email protected]
  • Live chat: available from your star75 account dashboard
  • For data rights requests, please include "Privacy Request" in your subject line so it reaches the right team member quickly

Star75 is committed to resolving all privacy concerns fairly and transparently. If you feel your concern has not been addressed adequately, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

Join Star75 Today

Your Privacy Is Protected — Start Playing

Now that you know how star75 protects your data, create your free account and experience Bangladesh's most trusted online casino platform. Fast deposits via bKash and Nagad, fair games, and real winnings.